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Memberships
How do I cancel my membership?
To cancel your membership, we require a 30-day notice before your next autopayment. You can either come into the salon and fill out a cancellation form, or email us at management@bottomsuptan.com with a written confirmation of your cancellation request.
Can I cancel my membership early?
Yes, early cancellations are allowed with a $250 early termination fee if you're still within your contract period.
Can I freeze my membership?
Yes! You can freeze your membership by visiting the salon and completing a freeze form, or by emailing us at management@bottomsup.com with your request.
Please note: If you are still within your initial 3-month commitment, you are not eligible to freeze your membership. Once your 3-month term is complete, you may freeze your membership at any time.
Can I share my membership?
No, memberships are non-transferable and cannot be shared.
Can I pay for my membership in cash?
Monthly recurring memberships must be paid using a card on file. Our point-of-sale system does not support recurring cash payments.
However, we offer single sessions and 8-session packages that can be paid in cash and do not require a card on file.
Tanning & Salon
Can I bring my child with me while I tan or leave them in the lobby?
No, for safety and liability reasons:
- Children are not allowed inside the tanning rooms
- Children 15 years old and under cannot be left unattended in the lobby
Tanning rooms contain equipment that is not safe for children, and we want to provide a calm, professional experience for all clients.
Can I use the sauna and wellness pod on the same day?
No. Both the sauna and wellness pod are high-heat services, and using them on the same day can cause dehydration or overheating. For your safety, we do not allow both services within the same day.
Spray Tan
How should I prepare for a spray tan?
To get the best results from your spray tan:
- Shave or wax at least 24 hours before your appointment
- Gently exfoliate with a scrub or exfoliating glove
- Shower before your session, but do not use lotion, oils, deodorant, or makeup
- After your session, wear loose, dark-colored clothing and flip-flops
How long will my spray tan last, and how do I make it last longer?
Spray tans typically last 7-10 days with proper care. To extend your tan:
- Use a gentle, moisturizer daily! We have great tan extenders available for purchase.
- Take cooler showers, hot water can fade your tan faster
- Avoid scrubbing your skin harshly.
- Pat your skin dry instead of rubbing with a towel.
UV Tanning
How often should I use UV tanning beds?
That depends on your tanning goals:
- To build a base tan, come at least 3-4 times a week using a quality tanning lotion
- To maintain your tan, 1–2 sessions per week is usually sufficient.
Should I use a tanning lotion?
Yes, you should always use a tanning lotion when UV tanning. Here's why:
- Lotion helps moisturize your skin, preventing dryness and flaking
- It enhances UV absorption, which helps you tan faster and more evenly
- Many tanning lotions contain bronzers and skincare ingredients that improve results and nourish your skin
- Using lotion can also help extend the life of your tan
Which lotion is best to extend or deepen my tan?
Look for lotions with DHA or natural bronzers to help develop and maintain color.
We recommend Super Nova, a dark bronzing lotion with DHA, which helps provide fast, deep, and even results.
Can UV tanning help improve my skin tone or acne?
- UV light can temporarily dry out oil and reduce inflammation, which may improve the look of acne for a few days.
- It can also even out skin tone by darkening it.
However, UV tanning is not a long-term solution for acne. For lasting results and proper care, we recommend consulting a licensed dermatologist.